Start with something you love
Search a product, collection or brand.
Plan a showroom visit
Want to try a particular sofa or mattress? Contact your chosen store with the product name, size and finish to check what is on display before you travel.
Questions, ideas or an existing order?
We’re here
to help.
Speak to a real person at your nearest Barnes & Fadden showroom. Ask about a product, check a display model, plan delivery or get help with an order.
Four welcoming showrooms across Surrey and Sussex.
Choose how to contact us
The right people, when you need them.
Help with an existing order
For an order update or delivery question, contact the showroom where you placed your order. Have your order reference ready, if available, to help the team find the details.
Ask about a product
Email the product name or page link, your preferred size or finish, and your question. If you are planning a room, include the measurements you would like to discuss.
Your nearest Barnes & Fadden
Contact and visit our four showrooms.
Opening hours are our usual hours; bank holidays and seasonal opening may differ. Call ahead to confirm a particular item is on display.
Local furniture showroom
Sutton
Units 1.23–1.26, Ground FloorSt Nicholas Shopping Centre
St Nicholas Way, Sutton
SM1 1AW
Mon–Sat: 9am–5pm · Sun: 10am–4pm
Local furniture showroom
Epsom
Unit 66, First Floor (above Waitrose)Ashley Shopping Centre
Ashley Avenue, Epsom
KT18 5DB
Mon–Sat: 9am–5pm · Sun: 10:30am–4:30pm
Local furniture showroom
Reigate
14–18 Church StreetReigate, Surrey
RH2 0AN
Mon–Sat: 9:30am–5:30pm · Sun: 10:30am–4:30pm
Local furniture showroom
East Grinstead
31–35 London RoadEast Grinstead, West Sussex
RH19 1AW
Mon–Sat: 9am–5pm · Sun: 10:30am–4:30pm
How can we help?
A few common questions.
Can I check whether a particular sofa or mattress is on display?
Yes — telephone the showroom with the product name, size or finish. The team can check what is currently available to try before you travel.
Who should I contact about a delivery or order?
Start with the showroom where you placed the order. If you are unsure, call Sutton on 020 8770 0770 and ask to be directed to the right team.
Where can I see assembly and collection charges?
View our delivery service, assembly service and disposal service pages for the latest published price guides.
Do all showrooms have the same opening hours?
No. The four showrooms have slightly different hours. You’ll find each store’s usual hours above and on its dedicated location page.